Privacy Policy

Last Update: 01/05/2026

Central Property Services (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website, portals, and electronic services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Mailing address
Property address
Account login credentials
Payment-related information (processed by third-party providers)

b. Tenant & Owner Information

Lease or management-related data
Maintenance requests
Financial and accounting information
Communications and documents uploaded through portals

c. Technical Information

IP address
Browser type
Device information
Website usage data (cookies and analytics)

2. How We Use Information

We use collected information to:

Provide property management services
Communicate with tenants, owners, and vendors
Process payments and maintenance requests
Maintain portals and records
Comply with legal and regulatory requirements
Improve website functionality and services

3. How We Share Information

We do not sell personal information. We may share information only as necessary with:

Property owners (as required by management agreements)
Vendors and service providers (maintenance, accounting, portals, payment processors)
Government agencies or legal authorities when required by law
Legal or financial professionals assisting in operations

All third parties are required to maintain confidentiality and data security.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve website performance and user experience. You may adjust browser settings to refuse cookies, though some features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no electronic transmission or storage system can be guaranteed 100% secure.

6. Data Retention

Information is retained only as long as necessary to:

Fulfill service obligations
Comply with legal, accounting, and regulatory requirements
Resolve disputes and enforce agreements

7. Your Privacy Rights (California Residents)

California residents may have the right to:

Request access to personal information collected
Request correction or deletion of personal information
Limit use of sensitive personal information
Not be discriminated against for exercising privacy rights

Requests may be submitted using the contact information below. Verification may be required.

8. Tenant & Owner Portal Privacy

Information submitted through tenant or owner portals is used solely for property management purposes. Users are responsible for maintaining the confidentiality of login credentials. Key Keepers is not responsible for unauthorized access resulting from shared or compromised credentials.

9. Electronic Communications

By using our Services, you consent to electronic communications, including email, text messages, and portal notifications. You may opt out of certain communications, though doing so may limit our ability to provide services efficiently.

10. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices, content, or security.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

Central Property Services
700 E. Main Street, Ventura CA 93001
info@centralrentalhub.com
805-262-6252